Bunfx componentsMulti-step form
A multi-step form breaks a task into a series of short pages. Each page asks for one piece of information or a small group of related details.
When to use a multi-step form
Use a multi-step form for most complex tasks. It helps people focus on one decision at a time instead of facing a long page of questions.
It is especially helpful when people do the task infrequently, may not know what information they will need, or need guidance along the way.
Common examples include:
- Applying for a service
- Setting up an account
- Booking an appointment
- Reporting a problem
- Entering detailed personal or business information
When to use a single page
Keep everything on one page when the task is short, familiar, and easy to understand at a glance. Signing in or changing an email address usually does not need several steps.
Make each step clear
A good multi-step form should:
- Ask only what is needed
- Keep related questions together
- Explain mistakes clearly and show how to fix them
- Let people go back without losing their answers
- Show a summary before the final action when accuracy matters
- Make it clear when the task is complete